At Mount Martha Accountants both our business The Mount Mount Martha Accountant Pty Ltd and Alan Maddick are registered Tax Agents, you can check the Tax Practitioners Register here: TPB
If you have a complaint about the Tax Agent Services we provide to you we would hope that you would raise this with us as a first step. If we are not able to resolve your complaint you can make a complaint to the Tax Practitioners Board; for more information click here: TPB Complaints
It is important when working with us that you realise it is your obligation to keep your Tax Records for more information please have a read of these ATO website pages: Record Keeping For Business; Record Keeping for Individuals
The Tax Practitioners Board has published a fact sheet which runs through these obligations in more detail – you can access it here.